Companies that create custom, authentic experiences can underpin employee purpose, motivate and elevate the organization-wide performance. Employee experience is the journey an employee takes with your business. It includes every interaction that happens along the employee life cycle, plus the experiences that involve an employee’s role, workspace, manager and wellbeing. In order to facilitate delightful experiences, we should focus on them instead of focusing on processes. It will help you create moments that matter most to people and your business goals. How do leaders satisfy all parties in trying to remake the mission? They have a unique opportunity to listen to their employees and engage them in what matters-now and in the future.