Every organization is now defined by the digital services it delivers. From engaging customers with new experiences to building new revenue opportunities, and driving digital-first touchpoints that protect and enable customers and communities, these services have never been more essential. As part of VMware’s work with technology decision-makers globally, we’ve spoken with leaders and experts from more than 1,200 organizations about their goals, challenges, and successes. Through this research, a clear picture of market priorities is emerging, including how organizations are building for the future, and the major challenges they experience and overcome along the way.