Malaysia’s social security organization, Pertubuhan Keselamatan Sosial (PERKESO), sought to modernize its user experience with responsive, digital services. To support this new approach, PERKESO replaced its legacy payment platform with a custom application, built with Red Hat integration technology and running on Red Hat Enterprise Linux. The organization also created new business rules, managed by Red Hat application services and runtimes solutions. Using this new architecture to replace 75% of manual processes has helped PERKESO introduce more efficient, easier-to-access services and adapt to rapid growth.