IDC opinion: AIA’s experience shows how one’s cloud-first ambition can be accelerated by greater public cloud adoption, a lesson for any business considering the move of all or most of its infrastructure to a cloud-computing platform. This includes the 40% of Asia- Pacific financial institutions that classify themselves as cloud-first.

AIA’s Cloud-First Programme was established in January 2020 as the delivery vehicle for the AIA Group’s technology strategy, the central pillar of AIA’s strategy which was itself developed to propel the insurance giant’s second century of operations.

Senior management quickly noted how closely linked cloud was to the organization’s success. The cloud would underpin AIA’s pursuit of creating “compelling propositions”, offering “unrivalled distribution” and “leading customer experience”.