Global energy and chemical company Cepsa needed to increase efficiency and stay compliant while reducing costs, risk, and downtime. To achieve this goal, it began automating processes to save work hours, improve service response times, enhance IT security, and transform organiza- tional culture. Working in close collaboration with Red Hat Consulting, the company established automation as a core pillar of its innovation strategy, led by an automation manager. As a result, Cepsa increased productivity by 35% and increased response times by 10–15%.
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