Read What Customers Are Saying in the New Report

Gartner® Peer Insights™ Customers’ Choice distinctions recognize vendors and products that are highly rated by their customers. The ‘Voice of the Customer’ is a report that synthesizes Gartner Peer Insights’ reviews into insights for IT decision-makers.

The 2022 Gartner Peer Insights ‘Voice of the Customer’: Security Service Edge report includes only vendors with 20 or more eligible reviews in the 18-month review period. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process, as it focuses on direct peer experiences of implementing and operating a solution.

Palo Alto Networks has been recognized as a Customers’ Choice in the SSE market, and some of the findings received in this report as on May 31, 2022, include:¹

• 96% of customers reported a “Willingness to Recommend.”
• An overall rating of 4.5/5 across 119 reviews.
• A Customers’ Choice for Large Enterprises & Midsize Enterprises segments.
• A Customers’ Choice for Asia-Pacific and North America segments.
• 4.6 out of 5 for Product Capabilities, 4.5 for Sales Experience and 4.5 for Support Experience.

Read the report to see why Palo Alto Networks was named a 2022 Customers’ Choice for Security Service Edge.

2022 Gartner Peer Insights™ ‘Voice of the Customer’: Security Service Edge, 03 August 2022.

Gartner Peer Insights™ content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness of a particular purpose.

GARTNER is a registered trademark and service mark, and PEER INSIGHTS is a trademark and service mark, of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.