The emergence of the hybrid workforce—where employees can now work fluidly between corporate offices, branch offices, home offices or on the road— has dramatically changed how and where business is done. To adapt to this new environment, businesses have increased their appetite for software as a service (SaaS) to bolster productivity and increase agility. Now employers and employees have become increasingly dependent on a host of mission-critical collaboration applications, like Slack, Teams, Zoom, Jira, and Confluence.
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