The events of the past three years have wreaked havoc on even the bestlaid business plans. These times have brought into focus how inadequate
our collective ability to discover and manage major risk events can be in
the face of rapid change. While global enterprises are adjusting to constant
upheaval in business operations, the face of risk to businesses will continue
to be defined by its dynamic, pervasive nature.
Unfortunately, many risk management professionals take too narrow a view
of the risks to their business. For example, just 31% of surveyed risk leaders
completely agree that risks to their business can come from anywhere, yet
the rise of digital business only opens up more opportunities for incidents to
occur as more employees and third-party partners access critical business
systems virtually, as climate risk increases the intensity and frequency of
natural disasters, as cloud adoption grows, and as customer experience and
customer expectations can make or break a brand.