Network infrastructures within higher education can be far more complex compared to other business verticals. Often, a mixture of traditional enterprise-grade technologies is combined with bleeding edge infrastructure components that expand educational possibilities within science, technology engineering and math (STEM) fields. Added to this is the fact that school grounds commonly span multiple buildings and host faculty/staff in housing or dorms around the clock. Thus, the use of public safety/IoT technologies are often higher than those deployed within even the most sophisticated smart buildings. In this Top Tips brief, we’ll look at five copper and fiber testing, troubleshooting and maintenance situations that IT staff commonly find when working in higher-education campuses.